Explore products: Browse through the categories under shop collections

• Click on the product: Click on the product you want to purchase to view its details.
• Choose options: If the product has variations (size, color, etc.), select your desired options.
• Add to Cart: Click the “Add to Cart” button to add the product to your shopping cart.
• View Cart: Click on the cart icon or “View Cart” button, usually located in the header or a side menu.
• Review items: Check the products in your cart to ensure everything is correct. You can adjust quantities or remove items if needed.
• Proceed to Checkout: Click the “Proceed to Checkout” button.
• Billing Details: Enter your billing information including name, address, email, and phone number.
• Place Order: Click the “Place Order” button to complete your purchase.

We aim to provide a pleasant experience when shopping with us hence, we take your satisfaction and time seriously. If you are not happy with a recent purchase, You can return the item within 2 days of the delivery date. We are happy to accept your return for an exchange or provide store credit. Our products are considered hygienic products, therefore we cannot offer a refund if the item has been used.

Shop with confidence knowing that we offer hassle-free hair returns. If the hair product has not been used or opened, enjoy the freedom to make returns free of charge, ensuring your shopping experience is risk-free and convenient

Follow instructions in our order placement guide here. If you have any issues placing your order, feel free to call, text or WhatsApp us on 0791 010 505 or contact us on Facebook, Twitter, or Instagram

Welcome to Palm Cosmetics, where every day is a fantastic hair day! Founded in 2018 as a premier hairline company, we set out to deliver the highest quality, stylish hair extensions sourced from the USA. Unveiling one of our extensions promises an instant transformation, inviting you to embrace the excitement it ignites. But our journey didn't stop there. Evolving beyond hair, Palm Cosmetics now offers a complete array of skincare and makeup products, empowering you to exude confidence and style at every step of your beauty routine. Step into a world where excellence meets innovation, and let Palm Cosmetics elevate your beauty game to new heights!

We are pleased to offer a range of convenient payment methods, including Mpesa, Visa, Mastercard, Airtel Money, and Vodaphone. Choose the option that best suits your preferences and enjoy a seamless shopping experience with us.

Our customer service team is available Monday through Friday from 10am to 6pm EAT Time Zone to assist you with any questions or issues you might have. You can get in touch with us directly by emailing palmcosmetickenya@gmail.com, or call us at 0791 010 505. You can also find quick responses to our most frequently asked questions by clicking our whatsapp button on the bottom right hand of your device!

Yes, we do! We are pleased to offer shipping services to all countries within East Africa. This includes:

• Kenya
• Uganda
• Tanzania
• Rwanda
• Burundi
• South Sudan

Place your order today and enjoy reliable shipping to any of these East African countries.