At Palm Cosmetics, we are committed to providing fast and reliable shipping options to our customers. Please review our shipping policy below:

1. Same-Day Shipping (Nairobi): Orders placed before 2 pm on weekdays (Monday to Friday) within Nairobi will be eligible for same-day shipping. Weekend orders (Saturday and Sunday) will be processed and shipped on the following Monday. We strive to ensure that your order is dispatched promptly to minimize any delays in delivery.
2. Delivery Outside Nairobi, Kenya: For orders outside Nairobi, expect your delivery within 2-3 business days after processing. While we aim to deliver orders as quickly as possible, please note that shipping times may vary depending on your location and other factors beyond our control.
3. Shipping Charges: Shipping charges will be calculated at checkout based on the delivery address and the weight of your order. We may offer free shipping promotions from time to time, so be sure to check our website for any ongoing offers.
4. Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery online.
5. International Shipping: At this time, we only offer shipping within Kenya. We do not currently ship internationally. Contact Us: If you have any questions or concerns about our shipping policy, please don’t hesitate to contact us at customercare@palmcosmetics.co.ke or 0791 010 505. Our customer support team is here to assist you.