These Terms & Conditions govern your use of the Palm Cosmetics website and the purchase of products from our online store. By accessing our website or making a purchase, you agree to abide by these terms. Please read them carefully before proceeding.

1. Acceptance of Terms: By using the Palm Cosmetics website or purchasing products from us, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or purchase from us.
2. Product Information: While we strive to provide accurate product descriptions, images, and prices on our website, we cannot guarantee that all information is error-free or up-to-date. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
3. Ordering and Payment: By placing an order with Palm Cosmetics, you agree to pay the full amount for the products ordered, including any applicable taxes and shipping fees. Payment can be made using the payment methods available on our website, including Mpesa, Visa, Mastercard, Airtel Money, and Vodaphone.
4. Shipping and Delivery: We aim to process and ship orders promptly, typically within 1-3 business days. However, shipping times may vary depending on your location and other factors beyond our control. We are not responsible for delays or issues arising from third-party shipping carriers.
   Returns and Refunds: We want you to be completely satisfied with your purchase from Palm Cosmetics. If you are not satisfied with your order for any reason, please contact us within [2] days of receiving your order to initiate a return or exchange. Please note that returned items must be unused, unopened, and in their original packaging to be eligible for a refund.
5. Intellectual Property: All content on the Palm Cosmetics website, including text, images, logos, and trademarks, is the property of Palm Cosmetics and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without prior written permission.
6. Privacy Policy: Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information when you use our website or make a purchase from us.
7. Changes to Terms & Conditions: Palm Cosmetics reserves the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting to our website. Continued use of our website or purchase of products after any such changes constitutes your acceptance of the revised terms.
8. Contact Us: If you have any questions or concerns about these Terms & Conditions, contact us at customercare@palmcosmetics.co.ke or 0791 010 505.
   By using the Palm Cosmetics website or making a purchase from us, you agree to abide by these Terms & Conditions. Thank you for choosing Palm Cosmetics.